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RED FLAG: CUSTOMER’S EXPERT KNOWLEDGE

RED FLAG: CUSTOMER’S EXPERT KNOWLEDGE

  • Post author:Greg Mason
  • Post published:November 24, 2022
  • Post category:Customer service / Team
  • Post comments:0 Comments

We recently purchased an airfryer from a major retailer, which revealed a major challenge in the sales service division. After requesting a demonstration of the product, which wasn’t working despite…

Continue Reading RED FLAG: CUSTOMER’S EXPERT KNOWLEDGE
ASSESSING WHICH OPPORTUNITIES TO PURSUE

ASSESSING WHICH OPPORTUNITIES TO PURSUE

  • Post author:Greg Mason
  • Post published:November 17, 2022
  • Post category:Goals and planning
  • Post comments:0 Comments

Business owners and entrepreneurs naturally look for new initiatives and opportunities to pursue. With the right mindset, identifying opportunities is not the problem as there is no shortage of “things…

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10 BAD HABITS TO LOSE IN LEADERSHIP

10 BAD HABITS TO LOSE IN LEADERSHIP

  • Post author:Greg Mason
  • Post published:November 8, 2022
  • Post category:Leadership
  • Post comments:0 Comments

They say a fish rots from its head. So when things go wrong, people naturally point to leadership. Whether it’s the South African Government (or the UK, USA, or many…

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