Not everyone can start a business and get it up and running. Not everyone can maintain an existing business to ensure its sustainability. And not everyone can grow a plateauing business and take it to the next level. Different phases of business require different people, with different skills. Start ups You need risk takers, mavericks,
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business coaching Archives - bizHQ
March 22, 2019
HAS LOAD SHEDDING EXPOSED YOUR RISK MANAGEMENT?
Load shedding in South Africa is the new “f” word. It’s on everyone’s lips, it’s been all consuming and everyone is moaning. It’s no wonder as it affects all our lives and businesses are no doubt suffering because of it. But we can’t just throw our hands in the air and whine that this is
March 15, 2019
BUILDING A BRIDGE BETWEEN MANAGERS AND WORKERS
I am working with a couple of companies that have a massive divide between “them” and “us” – managers and workers. A company’s biggest asset is its employees, and its biggest expense is labour. We need to understand this gap and bridge it to move forward. In our workplace culture audits, common complaints by management
March 8, 2019
CREATE THE VACUUM FOR NEW GROWTH: WHEN TO FIRE A CLIENT
A friend of mine was whinging about his clients this week. “I’m just not getting to the important proposals, because every five minutes I get another request from a small client who needs something time consuming from me, and then he will probably ignore my advice anyway”. Business owners are so focused on growing and
March 1, 2019
HUMILITY: THE SOFTER SIDE OF HARD CORE BUSINESS
Today is my birthday! Birthdays are often a time for reflection, and after meeting my Great Niece for the first time this week, my reflections and thoughts turned to mushy softer issues. Business is hard core, cut throat, driven and ruthless. Without a dash of humility, we can lose sight of the fact that people
February 22, 2019
OUR COACHING CLIENTS: WHICH AVATAR ARE YOU?
The business and executive coaching industry has gained momentum over the 11 years that I have been actively coaching clients. The mystery of what we do is slowly disappearing, yet one of the most common myths about coaching is still prevalent: that coaching is for under-performing businesses and individuals who need rescuing! On the contrary,
February 15, 2019
KEEP YOUR PASSION FOR YOUR BUSINESS ALIVE
Valentine’s Day has come and gone and for a brief moment the focus was on relationships: love, passion, admiration and appreciation. While many poo-poo the commercialisation of Valentine’s Day, there is something to be said for forcing one to focus on your relationship. There is no doubt that relationships require work and a conscious decision
February 1, 2019
BEHAVIOUR AND ACTION GETS RESULTS
It’s February already! I know that the people I deal with on a daily basis are not necessarily a representative sample of the economy, but I have been encouraged by the number of business owners who are reporting a great start to 2019. Is it due to behaviour or action? I’ve tried to work out
January 25, 2019
WHO’S THE BOSS? AVOIDING CUSTOMER SERVICE PITFALLS
Start a conversation about receiving poor customer service, and everyone will jump on the band wagon with a story to contribute! Right? It’s such an emotive topic, because when you spend your hard-earned money with another business, you expect the experience to be pleasant. Many business owners will tell you that the best thing about
January 18, 2019
SETTING GOALS: MIND YOUR LANGUAGE
The night before my daughter’s first day of Grade 10, she proudly rattled off her goals for the year ahead. While I was suitably impressed that a 15-year-old was so pro-active and self-motivated to give this important topic due consideration, I was not popular for pointing out that her goals were just ideas, wishes and
