The business and executive coaching industry has gained momentum over the 11 years that I have been actively coaching clients. The mystery of what we do is slowly disappearing, yet one of the most common myths about coaching is still prevalent: that coaching is for under-performing businesses and individuals who need rescuing! On the contrary,
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Business Coach Archives - bizHQ
February 22, 2019
February 15, 2019
KEEP YOUR PASSION FOR YOUR BUSINESS ALIVE
Valentine’s Day has come and gone and for a brief moment the focus was on relationships: love, passion, admiration and appreciation. While many poo-poo the commercialisation of Valentine’s Day, there is something to be said for forcing one to focus on your relationship. There is no doubt that relationships require work and a conscious decision
February 1, 2019
BEHAVIOUR AND ACTION GETS RESULTS
It’s February already! I know that the people I deal with on a daily basis are not necessarily a representative sample of the economy, but I have been encouraged by the number of business owners who are reporting a great start to 2019. Is it due to behaviour or action? I’ve tried to work out
January 25, 2019
WHO’S THE BOSS? AVOIDING CUSTOMER SERVICE PITFALLS
Start a conversation about receiving poor customer service, and everyone will jump on the band wagon with a story to contribute! Right? It’s such an emotive topic, because when you spend your hard-earned money with another business, you expect the experience to be pleasant. Many business owners will tell you that the best thing about
January 18, 2019
SETTING GOALS: MIND YOUR LANGUAGE
The night before my daughter’s first day of Grade 10, she proudly rattled off her goals for the year ahead. While I was suitably impressed that a 15-year-old was so pro-active and self-motivated to give this important topic due consideration, I was not popular for pointing out that her goals were just ideas, wishes and
December 14, 2018
REVIEW. REFLECT. RECHARGE. REFRESH.
It’s that time of the year when everything grinds to halt and people take a well deserved break from the rat race. Successful business owners and executives don’t stop for a minute. Even when you are not working, you are thinking about working. You feel guilty when you take a break for yourself. Sound familiar?
December 7, 2018
A Litmus Test For Your 2019 Goals
Businesses that are celebrating a successful 2018 are not winding down just yet. This is the time that goals for 2019 are being identified and fine-tuned. Setting goals is one thing. Achieving them is another. It’s the planning and action required that is often not thought through properly. I have spent a couple of days
November 30, 2018
Business Coaching: Systems – Why They Work and Why They Don’t
Business coaching proves again and again that change is hard. We are creatures of habit. But without change, businesses can’t grow. So it stands to reason that one of the biggest challenges facing growing businesses is managing the implementation of new systems within the organisation. What do I mean by systems? Whether it’s a manual
November 23, 2018
The 10 Characteristics of Professionalism
There is no doubt that modern businesses are far more relaxed in approach than businesses of yesteryear. Our parents never addressed colleagues by their first name, my father wore a suit and tie every day, written correspondence was formal, and personal service was the norm. It’s how professionalism was demonstrated. I love the fact that
November 9, 2018
Team Issues are Leadership Issues
As a business and executive coach, I deal with a range of business challenges across different industries, from small businesses to large corporates. But ultimately, the challenges boil down to three core issues. Time, Team and Money. Most of my time is focused on leadership and team issues, because if you think about it, when
