Frequently Asked Questions

A consultant will provide a solution for the client, while a coach will ask the right questions so that clients can discover the solutions themselves. By guiding business owners to find results through their own problem-solving skills, coaching leads to longer-term results and growth of the individuals as well as the business. Consultants often do the work and implement the solutions. The role of the business coach is to transfer the knowledge to the individuals and to challenge business owners to make changes for themselves.

The duration of coaching is flexible. Some clients simply need to be pointed in the right direction and are happy to run on their own. Others only see the benefits from consistent and regular interaction and feedback with the coach. Ideally, you should work with a business coach for at least 6 months to see results. The best results come from a full 12-month programme. Thereafter, most business owners are able to implement their new ways of thinking, systems, and processes on their own. Some business owners choose to continue with a reduced frequency programme or attend the quarterly 90-day planning workshops to ensure continuity.

Coaching should be viewed as an investment in the business rather than an expense. A successful coaching programme will pay for itself through increased sales, productivity, effective leadership skills and strategies that focus on the bottom line. At bizHQ, we offer a range of services to suit most budgets and businesses. Starting from R495 ex VAT per month for access to our bizhqonline.com site to contracts worth over R1-million for teams of executives. The monthly coaching fee is agreed once the full scope of work is confirmed and is based on what is reasonable for the individual business, to ensure that the coaching programme delivers a return on investment. 

Coaching can be weekly, fortnightly or monthly. After every session, there will be “homework” to be done. Initially, most clients require a couple of hours a week to focus on the programme. It is important to bear in mind that your coach will facilitate a change in mindset to work “on the business” rather than working “in the business”. The goal is not to increase the amount of time spent on working but to utilise the time more effectively to produce greater results for the business.

In our experience, business challenges boil down to one of three things – Time, Team, Money. It doesn’t matter what industry you are in, the business challenges are all the same, so there is no industry knowledge required to work with clients. We count among our clients everyone from florists and hairdressers to digital agencies, restaurateurs, couriers, engineers, car dealerships, IT innovators and Executives and Chairmen of boards. They all have the same issues that are mostly unrelated to the industry they operate in. What we can do is give you a completely objective view of your business, and introduce you to a way of thinking about your business that will change the way you approach things. You can’t expect a different result if you keep doing the same things, and sometimes your years of doing things a certain way make you blind to alternative strategies.

A business coach is a personal trainer for your business. Personal trainers can’t guarantee that they can make you lose weight, because it is up to you to implement the training programme, exercise regime and diet recommended. Similarly, new business strategies and changes need to be implemented by the client, and not the coach, and success is largely a result of a change in mindset, behaviour, systems, and processes. We use proven methodologies and strategies that work for most businesses, and motivate, support and hold you accountable to achieve your goals. We provide a framework and advice, which – if followed – will guarantee success and progress.

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