STAYING AHEAD OF KNOWLEDGEABLE CUSTOMERS

Post author:Greg Mason
Post published:November 11, 2021
Post category:Customer service / Sales and Marketing / Team
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In today’s information age, with unlimited access to information, you may find your customers are often more educated and knowledgeable about your products and services than your team. I recently…

A New Age Challenge: Serving Customers with Better Knowledge than Yours

Post author:Greg Mason
Post published:September 20, 2018
Post category:Customer service / Sales and Marketing / Team
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A recent quest to purchase a mobile data bundle that only expired after a year revealed a new challenge that many businesses operating in today’s information age are faced with……

teamwork business concept - cube and blocks

12 Building Blocks for a Better Business

Post author:Greg Mason
Post published:October 6, 2017
Post category:Customer service / Goals and planning / Leadership / Sales and Marketing / Systems and processes / Time management / Your business numbers
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We are into our 10th year of business and executive coaching, and while no two clients have been the same, there are recurring themes and trends that we deal with…

STAYING AHEAD OF KNOWLEDGEABLE CUSTOMERS

A New Age Challenge: Serving Customers with Better Knowledge than Yours

12 Building Blocks for a Better Business

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