Making promises you can’t keep is a cardinal sin. It is one of the biggest mistakes people make in business, and yet it is rife! “The project will be completed…
Today is my birthday! Birthdays are often a time for reflection, and after meeting my Great Niece for the first time this week, my reflections and thoughts turned to mushy…
Start a conversation about receiving poor customer service, and everyone will jump on the band wagon with a story to contribute! Right? It’s such an emotive topic, because when you…
