The 11 Cs of Captaining Your (Leader)Ship

This week I took some of my clients through a process of rating their leadership. I used bizHQ’s 11Cs of Captaincy to remind business owners and their teams of the factors that demonstrate leadership, which I would like to share with you today.

Now, this checklist is not just for the business owner or boss, it’s for all employees and all businesses.

If you have a job, you need to display leadership qualities no matter what position you hold, because you should aim to be the leader in your field. Use this list as a self-assessment of your own competency as a leading sales manager, a leading receptionist, a leading programmer or a leading accountant.

This checklist is also an effective way to assess your business’s leadership position – instead of applying it to individuals, apply it to the way your organisation interacts with its clients, suppliers and the industry in which you operate.

Here are our 11 Cs…
Command: This is the authority and respect you earn and hold as an individual or as a business. Do people sit up and take notice of what you have to say? Do you have an awareness and finger on the pulse of the business and the job at hand?
Consistency: Is your behaviour, performance and delivery predictable and consistent with your values and standards?
Culture: Leading businesses and their owners have a culture and values that all employees subscribe to, and clients and suppliers relate to.
Communication: Communication is the response you get. Leaders get results by communicating clearly, effectively, honestly and openly with their teams and customers.
Common goals: Success happens when everyone is on the same page. Does everyone in the business have a common vision they are working towards? Are you helping your customers by providing a solution for them?
Commitment: Leading employees and businesses are reliable, passionate and deliver what they promise by prioritising effectively.
Crew selection: This is about putting the right team together with complementary skills to support each other to deliver on the vision and goals of the company.
Collaboration: Leaders are aware that you can’t do it on your own. They are open and receptive to others’ ideas and are willing to assist others who may need their help.
Career management: This is about having a plan for your own career and the people within your business to ensure individual and business growth.
Courage: Leaders can have those difficult conversations, take risks, admit mistakes and step out of their comfort zone to achieve more than they previously thought possible.
Consequence: This is an awareness of “what if”…it’s about taking responsibility and accountability for things that go wrong, and celebrating the things that go right.

Whether you apply these criteria to your business, to your career role or your personal relationships, these 11 Cs are values that everyone can strive for to be the best they can be.

And isn’t that what we all want for ourselves?

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